At SATIMA Technology, we are committed to providing our customers with high-quality services that meet or exceed their expectations. We understand that in certain situations, our customers may not achieve the expected results from our services. In such cases, we offer a 30 Days Refund Policy to ensure your satisfaction.

Conditions for Refund Eligibility:

  1. Unmet Commitments: If you do not achieve the results that were explicitly committed to you at the commencement of the project or service, you may be eligible for a refund.
  2. Request within 30 Days: Refund requests must be submitted within 30 days of the completion of the service or project. Requests received after this period will not be considered.
  3. Detailed Explanation: To qualify for a refund, you must provide a detailed explanation of the aspects where the results fell short of the commitments made by SATIMA Technology.

Refund Process:

  1. Contact Customer Support: To initiate the refund process, please contact our customer support team at support@satimatech.com within the stipulated 30-day period.
  2. Provide Documentation: Along with your refund request, please provide relevant documentation, project details, and any other supporting evidence that clearly demonstrates the unmet commitments.
  3. Review Process: Our team will thoroughly review your request and documentation to assess the validity of the claim. This process may take up to 10 business days.
  4. Notification: Once the review is complete, we will notify you of the decision. If your refund request is approved, the reimbursement will be processed through the original payment method. with in 15 Days

Exclusions:

  1. Refunds will not be granted for reasons other than unmet commitments as explicitly stated at the beginning of the service or project.
  2. Any changes or deviations from the originally agreed-upon scope of work may affect refund eligibility.

Contact Information:

For any inquiries or to initiate a refund request, please contact our customer support team at support@satimatech.com.

SATIMA Technology reserves the right to update or modify this refund policy at any time without prior notice. Please check our website for the most current version of our refund policy.

Last Updated: 01-JAN-2024